Returns & Exchanges

At House, we want you to be completely satisfied with your purchase. If a garment doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Log into your House account and select the items you wish to return from your order history to generate a return authorization.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

3

Label and Ship

Print the prepaid shipping label provided in your account and secure it to the outside of your package before dropping it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing